Help center

Korys Health is an iPhone app for health professionals. It brings together your schedule, electronic health records, prescriptions, exam orders, documents and the financial side of your appointments in one place.

Legally qualified health professionals aged 18 or over, with an active registration with their professional council. The account is personal and can’t be shared.

Download the app, tap Create account and fill in your details, profession, council registration number and state. Confirm your email using the link we send you.

Not at the moment. Korys Health is offered exclusively as an iPhone app.

Korys Health runs on recent versions of iOS. Keep your iPhone and the app up to date to get the latest features and security fixes.

Open the Schedule, tap the add button, choose the patient, date, time and type of appointment (in person, home visit or telehealth) and save.

Yes. In My Account you can set the days and hours you work, so the schedule shows your free slots.

Yes. You can copy your appointments to a calendar on your iPhone. Clinical data is never copied, and the patient’s name only appears if you turn it on.

The appointment shows the patient’s address and contacts. Tap the address to open the route in the maps app of your choice.

Go to Patients, tap the add button and enter the patient’s details. Only name is required to start; you can complete the rest later.

Progress notes, vital signs, allergies, conditions, medications, diagnoses (ICD-10), prescriptions, exam orders, procedures, vaccines and documents.

Yes, if the other professional is involved in the patient’s care. Sharing is always your decision and can be revoked.

Clinical records are kept for at least 20 years from the last entry, as required by Brazilian law, even if the account is closed.

Yes. In My Account › Export records you get one PDF file per patient. We recommend exporting regularly and before closing your account.

Inside the appointment, open Prescription, search the medication in the ANVISA catalog, set dose and instructions, then generate the document.

Not yet. Documents generated by Korys Health don’t carry a certified digital signature, so check whether the recipient accepts them.

It suggests codes, terms and text while you write. Suggestions are generated on your iPhone and are only saved after you confirm them.

Choose Telehealth when scheduling. Paste the link of the video platform you use or connect your Google account to create a Google Meet room automatically.

No. The call takes place on the platform you chose. Korys Health doesn’t record or access the content of calls.

In My Account › Integrations, disconnect and reconnect your Google account, then allow access to Google Calendar.

Yes. Your schedule and recently opened patients are available offline, and what you record is sent automatically when the connection returns.

Yes. It’s encrypted on your iPhone, isn’t included in iCloud backups and is deleted when you sign out or after 14 days without updates.

Check your internet connection and keep the app open for a moment. If the problem continues, see status.koryshealth.com.

On the sign-in screen, tap Forgot password and follow the link we send to your email.

Data is encrypted in transit and on your device, each professional only sees their own patients, and every access to a clinical record is logged in an audit trail that can’t be changed.

Change your password right away and send us a message using the form below, choosing Problem as the topic.

In My Account › Close account. You have 30 days to change your mind by signing in again and tapping Reactivate. Export your records first.

Korys Health is free during the beta period. Any future plan, price or change will be announced in the app in advance.

If you subscribed through the App Store, manage or cancel it in your iPhone Settings › your name › Subscriptions.

You do. As the professional responsible for care, you control your patients’ records. Korys Health processes them only to provide the service.

Yes. Patients exercise their rights with the professional who cares for them, as required by Brazil’s data protection law (LGPD), and we support the professional.

No. We don’t sell data, don’t use it for advertising and don’t train artificial intelligence models with patient data.

The main database is in Brazil (São Paulo region). Details about providers are in our Privacy Policy.

See our Terms of Use, Privacy Policy and Cookie settings.

Check status.koryshealth.com. If everything is operational, close and reopen the app, then check your connection.

Check your spam folder and wait a few minutes. Make sure the email address is correct and try again.

Update the app and iOS. If it happens again, send us a message describing what you were doing.